Accessibility Statement for Secure Mail

This is an accessibility statement from SSH Communications Security.

Measures to support accessibility

SSH Communications Security takes the following measures to ensure accessibility of Secure Mail:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA. Secure Mail is partially conformant with WCAG 2.2 Level AA.

Partially conformant means that some parts of the content do not fully conform to the accessibility standard. Below you can find a description of these issues.

Compatibility with browsers and assistive technology

Secure Mail is designed to be compatible with the following assistive technologies:

  • Screen readers (e.g., NVDA, JAWS, VoiceOver, Orca)
  • Keyboard navigation tools

Secure Mail is not compatible with:

  • Outdated browsers (e.g., Internet Explorer)
  • Assistive technologies that do not support ARIA or HTML5 form elements

Technical specifications

Accessibility of Secure Mail relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Secure Mail, there may be some limitations. Below is a description of known limitations and potential solutions. We are actively working to address these issues and improve accessibility.

Known limitations for Secure Mail:

  1. Language identifiers for certain Sámi languages (e.g., Skolt Sámi):

    Some content may not be correctly identified or labeled with the appropriate language code, which could affect text-to-speech, screen readers, or other language-sensitive assistive technologies. Users may need to manually select the language in assistive technologies if available.

  2. Occasional layout tables used for page structure: Some tables are used for visual layout rather than tabular data. WCAG compatibility scanners may misinterpret these tables as data tables. We use appropriate ARIA roles (e.g., role="presentation" or role="none") on layout tables to ensure screen readers ignore them for navigation purposes. No user action is required. Users relying on screen readers should experience correct navigation.

Assessment approach

SSH Communications Security assessed the accessibility of Secure Mail by the following approaches:

  • Self-evaluation
  • External evaluation

Revision Date

This statement was last updated on 9 October 2025.

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