Manage user accounts

Introduction

Define the users that are required to register for a Secure Mail account. These users can be defined by individual email addresses or by their groups.

To manage user accounts, go to Settings > Secure Mail 2024 > Account Management.

Editor and Doctave Desktop App

Select groups and/or add users to grant account access

  1. Select the groups that you want to register for a Secure Mail account. By selecting a group, you specify that all group members, defined in the Groups page, register for an account. Multiple groups can be selected at once. Editor and Doctave Desktop App

  2. Enter a user email address and click on the + icon to add the user to the list. Editor and Doctave Desktop App

  3. Finish by selecting Save. Editor and Doctave Desktop App

View and search user accounts

You can view all user accounts at the bottom of the page. Editor and Doctave Desktop App

Open the drop-down menu to select the number of user accounts shown on a single page. Editor and Doctave Desktop App

Use the search bar to search for existing user accounts. Editor and Doctave Desktop App

Click the page numbers between Previous and Next to change the page. Editor and Doctave Desktop App

Delete a user account

  1. To delete a user account, select the user account from the list and click Delete. Editor and Doctave Desktop App

  2. Finish by selecting Save. Editor and Doctave Desktop App

Reset all user account configurations

  1. To reset all user account configurations, select Reset configs. Editor and Doctave Desktop App

  2. Finish by checking the box and selecting Reset selected configs. Editor and Doctave Desktop App

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