Authentication settings

Authentication methods

The below authentication methods are available in Secure Mail 2024. The Password, Email One-Time Passcode, and Cookie methods are enabled by default. SMS One-Time Passcode method is not enabled by default. Admins can enable or disable it as described below.

Email One-Time Passcode: a One-Time Passcode that is sent to the user's email address.

SMS One-Time Passcode: a One-Time Passcode that is sent to the user as a text message.

Password: The user uses a predefined password to access Secure Mail 2024.

Cookie: A cookie is stored in the user's browser.

When using the Cookie method,

The recipient receives a link that can be initially accessed from any device or by anyone having access to the link.
Once the link is opened, the recipient can select the authentication method to reaccess the message.
If the recipient chooses the cookie method, they must use the same device and browser to reaccess the message. Accessing the message from a different browser or after clearing cookies is impossible.

Enable SMS One-Time Passcode authentication method

Configure the SMS sending script on the SMS Script page before enabling.
If a script is already configured, select Enable.
Scroll down to the bottom of the page and click Save Changes to apply your settings.

Define password requirements

To define the minimum password requirements for accessing Secure Mail 2024, go to Settings > Secure Mail 2024 > Configuration > Authentication settings.

Enter the minimum password length. The minimum allowed value is 10.
Select any other password requirements. You can select the following requirements.
- Require special characters
- Require lower case characters
- Require upper case characters
- Require numbers
- Disallow use of commonly used passwords
To save your changes, scroll down to the bottom of the page and click on Save changes.

Reset authentication settings

To reset authentication settings to their default values, refer to Reset all mail setting configurations.